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How to decide on a international home helper company/employment middle? Charge and repair comparability + issues to be vigilant about + company blacklist


Issues to be vigilant about #1: Examine the charges and companies of the highest 5 international home helper (FDH) businesses/employment facilities

The charges and repair particulars will differ from one employment middle to a different, comparable to the appliance time, refund situations, and so on. We advise that employers examine completely different employment facilities primarily based on the next standards:

– Charges associated to visas, consulates, entry, and so on.

– Value of air ticket to Hong Kong (and whether or not the pick-up is included)

– Abroad and native medical examination charges for the helper

– Substitute charges for abroad or present home helper who has accomplished the contract












 

Abroad helper

FDH in Hong Kong who has accomplished a contract

Employer-selected FDH (contract substitute inside Hong Kong)

Abroad Employment Centre Ltd.

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $13,980

Filipino maid: from HKD $8,980

Indonesian maid: from HKD $12,980

Filipino maid: from HKD $4,990

Indonesian maid: from HKD $6,990

 

Package deal consists of:

– Charges associated to consulate in Hong Kong, entry procedures, visa, courier

– Consulate registration and Hong Kong ID card utility

– Physique examine of the FDH

– Maid will be changed as soon as throughout the first 12 months (70% of the unique price will likely be individually charged)

Package deal Consists of:

– Hong Kong Immigration Division work visa price

– Contract notarization price by the consulate

– Physique examine of the FDH

– For those who change your maid inside 6 months, you should pay 70% of the prevailing value of hiring a brand new maid

Package deal consists of:

– Hong Kong Immigration Division work visa price

– Contract notarization price by the consulate

– Physique examine of the FDH

Technic Employment Service Centre Ltd.

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $11,980

Filipino maid: from HKD $13,980

Indonesian maid: from HKD $15,980

Filipino maid: from HKD $5,680

Indonesian maid: from HKD $7,980

 

Package deal Consists of:

– Contract notarization price by the consulate

– Helper’s air ticket to Hong Kong

– Physique examine and exit dealing with price for home helper earlier than arrival in Hong Kong

– Work visa price

– Physique examine price upon arrival in Hong Kong

Package deal consists of:

– Dealing with contract notarization by the consulate

– Dealing with utility for Hong Kong work visa

– Physique examine for the FDH

*Doesn’t embrace exit charges of the FDH or the price of air ticket to Hong Kong

Package deal consists of:

– Dealing with contract notarization by the consulate

– Dealing with utility for Hong Kong work visa

– Deal with related utility procedures in Hong Kong

– Deal with related exit paperwork and procedures of the nation of origin of the FDH

– Value of air ticket to Hong Kong

Daylight Employment Company

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $11,980

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $13,980

Filipino maid: from HKD $3,900

Indonesian maid: from HKD $3,900

 

Package deal consists of:

– Hong Kong work visa price, contract notarization price by the consulate

– Air ticket to Hong Kong

– Help in utility for HKID card by FDH

Package deal consists of:

– Contract notarization price by the consulate

– First-time Hong Kong work visa price

– Physique examine in Hong Kong

Package deal consists of:

– First-time Hong Kong work visa price

– Contract notarization price by the consulate

My Candy Dwelling Employment Company

Filipino maid: from HKD $9,980

Indonesian maid: from HKD $8,980

Filipino maid: from HKD $15,980

Indonesian maid: from HKD $15,980

Filipino maid: from HKD $5,380

Indonesian maid: from HKD $5,380

 

Package deal consists of:

– Abroad medical examination

– Contract notarization price by the consulate

– Hong Kong work visa

– One-way air ticket to Hong Kong, departure tax and airport tax included

– Software for Hong Kong ID card, registration at consulate, Hong Kong medical examination

Package deal consists of:

– Contract notarization price by the consulate

– Hong Kong work visa

– Medical examination in Hong Kong

Package deal consists of:

– Contract notarization price by the consulate

– Hong Kong work visa

– Philippine Consulate OWWA (just for Filipino maids)

* Medical examination price shouldn’t be included

LOTUS Employment Company

Filipino maid: from HKD $8,880

Indonesian maid: from HKD $8,880

Filipino maid: from HKD $12,880

Indonesian maid: from HKD $12,880

Filipino maid: from HKD $4,980

Indonesian maid: from HKD $4,980

 

Package deal consists of:

– Contract notarization price by the consulate

– Hong Kong work visa price

– Physique examine in nation of origin

– Physique examine in Hong Kong

– One-way air ticket to Hong Kong or arrival price in Hong Kong (just for Filipino maids)

– Help in utility for HKID card by FDH

Package deal consists of:

– Contract notarization price by the consulate

– Hong Kong work visa price

– Physique examine in Hong Kong

– Philippine Consulate OWWA price (just for Filipino maids)

Package deal consists of:

– Contract notarization price by the consulate

– Hong Kong work visa price

– Philippine Consulate OWWA price (just for Filipino maids)

 

Issues to be vigilant about #2: Watch out for “unlicensed” intermediaries

There are 1,527 licensed employment businesses for international home helpers in Hong Kong as of the tip of 2021, in response to the federal government. Presently, there aren’t any provisions within the Employment Ordinance or the Employment Companies Rules requiring employment businesses working in Hong Kong to acquire official authorization from international governments for offering companies associated to the recruitment of international home helpers. Employers are due to this fact suggested to make use of well-established and well-known FDH businesses.

For those who want to use a smaller FDH company, you’re suggested to first go to the “Employment Company Web site” of the Labour Division, or contact the Employment Company Affairs Division of the Labour Division at 2115 3667 to examine whether or not these businesses are correctly licensed. As well as, you must also affirm whether or not these employment facilities maintain licenses acknowledged by the Ministry of Labor of the Philippines, Indonesia, Thailand, and so on., to ensure they’re authentic.

Issues to be vigilant about #3: Take note of whether or not the FDH company is on the blacklist

Yearly, the Labour Division publishes an inventory of intermediaries which have acquired written warnings, and even had their license revoked or license renewal refused. Employers can examine the web site of the Labour Division to keep away from patronizing these unscrupulous businesses.

Listing of employment businesses which have acquired written warnings for violating the rules:


























Identify of the EA

Tackle of the EA

Date of Warning

Causes of Warning

28Helper Company Restricted

Store 5, Floor flooring, Wah Chi Mansion, 286-298 Temple Road, Yau Ma Tei, Kowloon.

10 December 2021

Failing to attract up service agreements with employers

A&F Employment Centre

Room 1605, sixteenth flooring, Hollywood Plaza, 610 Nathan Street, Mong Kok, Kowloon.

26 September 2022

Failing to make sure that the candidate supplied to employer is accessible for filling the emptiness

God Effectively Employment Company

Mezzanine flooring, 56B Yen Chow Road, Sham Shui Po, Kowloon

28 January 2022

Failing to attract up a written service settlement with employer agreed by each events earlier than receiving fee from employer

God Effectively Employment Company

Mezzanine flooring, 56B Yen Chow Road, Sham Shui Po, Kowloon

28 January 2022

Failing to have cheap information of the authorized provisions related to the operation of employment businesses, together with however not restricted to Employment Ordinance and Employment Company Rules

Helper Wing’s Company

thirty fifth flooring, Two Pacific Place, 88 Queensway, Admiralty, Hong Kong

13 January 2022

Failing to incorporate all required objects in fee receipts offered to employers

Jumbo Worldwide Maid Employment Company

Room 1704, seventeenth flooring, 655 Nathan Street, Mong Kok, Kowloon.

14 September 2022

Failing to incorporate all required objects within the service settlement with employers

Jumbo Worldwide Maid Employment Company

Room 1704, seventeenth flooring, 655 Nathan Street, Mong Kok, Kowloon.

14 September 2022

Failing to incorporate all required objects in fee receipts offered to employers

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in service agreements with job-seekers

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in service agreements with employers

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in fee receipts offered to jobseekers

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to supply fee receipts to employers

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in fee receipts offered to employers

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to ask employers to acknowledge receipt of the publications and pattern kinds as listed within the CoP, and to substantiate that they’ve been briefed about their rights and obligations in full and perceive such in writing

Metro Asia Recruitment Companies Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to maintain data regarding the dealings with jobseekers and their employers together with acknowledgement from international home helpers and employers relating to the receipt of the signed Customary Employment Contract

P & P Employment Company Restricted

Room 1004, tenth flooring, Progress Business Constructing, 9 Irving Road, Causeway Bay, Hong Kong.

28 June 2022

Failing to attract up service agreements with jobseekers

P & P Employment Company Restricted

Room 1004, tenth flooring, Progress Business Constructing, 9 Irving Road, Causeway Bay, Hong Kong

28 June 2022

Failing to incorporate all required objects in service agreements with employers

Daylight Employment Company

Room 906, ninth flooring, Hollywood Plaza, 610 Nathan Street, Mong Kok, Kowloon.

4 July 2022

EA failed to make sure the data offered is in step with details as recognized

High Companies and Firm

Room 705-706, seventh flooring, Tung Ming Constructing, 40-42 Des Voeux Street Central, Central, Hong Kong.

20 July 2022

Failing to incorporate all of the required objects within the service settlement drawn up with employers

High Companies and Firm

Room 705-706, seventh flooring, Tung Ming Constructing, 40-42 Des Voeux Street Central, Central, Hong Kong.

20 July 2022

Failing to incorporate all of the required objects within the fee receipts offered to employers

WAH YING EMPLOYMENT CENTRE

Store 163-164, 1st flooring, Large Day Mall,9-15 Heung Sze Wui Road, Tai Po, New Territories.

7 October 2022

Failing to attract up a written service settlement with the employer agreed by involved events

WAH YING EMPLOYMENT CENTRE

Store 163-164, 1st flooring, Large Day Mall,9-15 Heung Sze Wui Road, Tai Po, New Territories.

7 October 2022

Failing to incorporate all required objects within the fee receipt offered to employer

Wing Fai Employment Restricted

Store 13, Floor flooring, Wing Fai Backyard, 29-35 Ting Kok Street, Tai Po, New Territories.

11 April 2022

Failing to attract up service agreements with jobseekers

Wing Fai Employment Restricted

Store 13, Floor flooring, Wing Fai Backyard, 29-35 Ting Kok Street, Tai Po, New Territories.

11 April 2022

Failing to incorporate all required objects in service agreements with employers

WT (Asia) Employment Centre

Flat J, third flooring, Block B, Clague Backyard Property, 26 Hoi Shing Street, Tsuen Wan, New Territories.

14 June 2022

The licensee of the EA didn’t intently supervise the operations of the EA and their workers

Supply: Labour Division

Issues to be vigilant about #4: Understanding the unscrupulous practices of FDH intermediaries

When selecting an FDH company, employers shouldn’t solely take note of the feedback on social media comparable to Fb, Google Overview, and Instagram, but in addition be careful for frequent unscrupulous practices of those businesses, together with:

  • Not signing any service settlement with the employer or the job applicant
  • Making solutions or abetting employers to deduct wages, relaxation days or statutory holidays of international helpers to recoup their loans, commissions, coaching charges, and so on.
  • Offering employers with inaccurate or deceptive info relating to the private info or talents of a home helper
  • Abetting employers to go on prices to international home helpers, comparable to charges and bills levied by their native authorities and/or establishments (comparable to visa charges/coaching charges, and so on.)

In contrast, employment company ought to clearly clarify to the employer the charges, scope of companies, refund preparations, and charges for changing the home helper, in addition to signal a service settlement with the employer. It should additionally clearly clarify the tasks of the employer, such because the minimal wage and easy methods to calculate sick depart allowance and annual depart, to guard the rights and pursuits of each events.

Issues to be vigilant about #5: Take note of complaints lodged with the Client Council

Many complaints are lodged with the Client Council, and employers might want to have a look at these examples to remind themselves to be vigilant:

Dishonest in video interviews

In a single case, the international helper may communicate fluent Cantonese in the course of the Zoom name, however couldn’t say a phrase of Cantonese in actual life. It seems that in the course of the video assembly, there was an instantaneous translation into Cantonese happening behind the digicam. Due to this fact, it is suggested that employers, if circumstances allow, attempt to interview in particular person as a lot as doable to grasp their working capacity, expertise, and perspective, and on the similar time let the opposite occasion perceive your anticipated working surroundings, scope, and normal.

“100% of your a refund” is a misnomer

If the appliance of the international helper chosen by the employer is unsuccessful or the helper fails to take up the job as scheduled, he ought to take note of whether or not the contract stipulates the date of the international helper’s efficiency. As well as, employers ought to take note of the phrases and situations of the service along with the charges charged by the company. 

For instance, there was a case the place a international helper company claimed to supply a “100% refund”. Solely when the international helper was refused to go away the nation by the Philippine Customs did the employer uncover that the unique “100% refund” safety solely utilized to instances the place the home helper didn’t acquire a visa from the Hong Kong Immigration Division. Instances the place the Hong Kong visa was granted weren’t coated by the refund clause.

Issues to be vigilant about #6: Take note of what objects should be paid

Hiring a home helper via an middleman will certainly contain paperwork and administrative charges. Employers ought to take note of what objects are coated by the service price to substantiate that there aren’t any hidden objects that should be paid. That is particularly frequent with lower-priced businesses, as they could mislead employers or drive home helpers to pay hidden charges to make up for the value distinction.

Issues to be vigilant about #7: Proactively ask for a refund or FDH substitute phrases

For the reason that international home helper company solely handles the work between the time of the international helper’s utility and the time of her arrival in Hong Kong, if the international helper has already assumed her new function, however the work perspective or efficiency shouldn’t be passable, the international home helper company can solely present restricted assist, together with providing the employer preferential charges for FDH substitute. It’s uncommon for the employer to be totally refunded or have the FDH changed with out situations. It is suggested that employers put together for the worst earlier than hiring a international helper, and ask the international helper company below what circumstances will they prepare for a substitute or price refund, in order to stop arguments down the street.

Issues to be vigilant about #8: If issues occur too quick, one thing isn’t proper

If the international helper company/employment middle guarantees to rearrange for the international helper’s arrival in Hong Kong rapidly, the employer needs to be significantly cautious as a result of the steps of every international helper’s utility to come back to Hong Kong will take time. Relying on the Indian/Filipino helper employed, the time wanted will likely be completely different. For instance, the physique examine will take 3-4 working days, and the visa approval will take 6-8 weeks. These will not be issues a home helper middleman can velocity up, so in actuality, they’re usually simply dishonest advertising techniques.

Issues to be vigilant about #9: Insurance coverage doesn’t need to be secured via the FDH middleman/employment middle

Home helper employment businesses usually promote their “one-stop service” and supply a number of home helper insurance coverage for employers to select from. Many employers will merely purchase it immediately from the international helper middle for comfort, and a few facilities will even present labor insurance coverage for the primary 12 months (i.e. worker’s compensation insurance coverage), however the protection and limits of those insurance coverage is probably not ample in lots of instances. The employer generally solely finds that out when the FDH is admittedly sick or wants to say compensation in an accident, however by then it’s already too late.

The very fact of the matter is, simply because your company provides insurance coverage so that you can select from doesn’t imply you can not choose to safe insurance coverage by your self. Buying home helper insurance coverage by your self not solely offers you extra flexibility, nevertheless it additionally permits each you and your helper to acquire the precise safety wanted whereas probably saving cash on the similar time.



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